Setting up automation for beginners

Setting up an automation in ShopMagic, such as an automatic email, is easy! Here’s a short guide, how to create the automation.

In our example, we will create an automation to notify the user about order refund. By creating this automation you will save a lot of time. Instead of sending a lot of emails manually, ShopMagic will do this for you, every time when the automation's conditions are met.

1. Find ShopMagic at the side-menu of a WordPress dashboard. Click Add new (1).

2. You will see a window, where we will set Event (2), Filter (3) and Action (4). There's also a place to name the automation at the top of the page (5).

3. Click on the dropdown menu near Event. Choose Order refunded, because as you remember, we are creating automation for the refund. Optional tip: Consider Rechecking order status before run to be sure, that order status did not change in the meantime.

4. In our example, we will not assign Filter, because our goal is to set a global automation, which will work for all products in the store.

5. Now it is time to select an Action. You can choose from many variants, but for the sake of this guide we will pick Send email.

6. Fill the email form. If you have any trouble, check the Getting Started article, where all of the fields are deeply explained.

7. Click Publish button, which is located at the top-right corner of the WordPress dashboard.

8. That’s it! Your automation is set and will work for every order refund in your store.